Confidence to face challenges.

The need to deliver impeccable service.

Since 1979, Blackhawk Country Club has been the premier full-service club in the East Bay where members gather as a community and create lifelong connections through exceptional experiences in an incomparably beautiful setting. In order to deliver impeccable service to its members, Blackhawk must be certain that they are ready as times change, technologies need upgraded, and emergencies arise. For a not-for-profit business, the ability to handle these situations requires an IT company that is thinking strategically, and able to look at the long term.

Your emergency handled.

Nikki Ericksen has known these challenges for the last 12 years with Blackhawk, and she completely trusts 42, Inc. to get the job done. As a 40-year-old country club, one of the biggest tasks was handling an aging facility and infrastructure which included multiple golf courses, tennis courts, swimming pools, fitness centers and social gathering places.

The first example of this came when Blackhawk had a server interruption emergency that happened in the middle of the night early on in Ericksen's time at Blackhawk.

"42, Inc. and Sang specifically acted like it was their own emergency. He brought his own server from his house at 2 am in the morning, and we used that to get us back up until we could purchase a new server the next day. From that day forward I knew I could trust 42, Inc. with any situation that may arise."

Building relationships for the long term.

When it comes to technology upgrades and keeping Blackhawk operating smoothly, Nikki is confident that 42 Inc. will lay all the options on the table and advise Blackhawk on the best path forward and deliver on their promises.

"To be honest when I first started at Blackhawk, I thought they were employees of the club! They were always on top of it, and communication has always been top notch. A few times over the years someone new has come in and had "their own" vendors they want to bring in, but I've always been a fighter for 42, Inc. I love the relationships we've built and the job that they do."