Comprehensive Care is like having your own external IT department—in fact, it’s even better, because you have access to a breadth and depth of skills that would be prohibitively expensive to replicate internally.

The core of Comprehensive Care is our award-winning network monitoring service that enables us to prevent most problems from occurring and dramatically reduce the time necessary to resolve issues that do come up. Instead of you discovering a computer problem on your own, calling your IT person for help, and then losing hours or days of productivity waiting for a resolution, we proactively monitor and maintain your network to preempt problems. If an incident does occur, our automated system notifies us immediately and we begin fixing it. In many cases, we can reduce downtime to mere minutes, so that you can continue to focus on your customers.

How Comprehensive Care Works

After we determine that Comprehensive Care is the right fit for your needs, our team of experienced IT administrators provide the following services:

  • A thorough network audit of your hardware and software, Internet and email services, and other network and security infrastructure, within the larger context of your business goals so that we understand what you expect to achieve with your technology
  • Executive-level IT strategic planning and guidance, based on our IT Leadership program
  • 24/7 online monitoring of your network, including critical servers and applications, virus protection, security and backup systems, and your Internet and email services
  • Regularly scheduled preventative maintenance and network security checks
  • Proactive implementation of operating systems patches, anti-virus updates, and anti-spam updates
  • Unlimited network troubleshooting and repair each month
  • Assistance by phone, email, and the Web 24x7
  • Response to problems within minutes, and remediation within hours
  • Monthly network performance reports by email and conference call
  • Quarterly strategic planning discussions in person at your office
  • Optional planning services for disaster recovery and business continuity

Key Benefits of Comprehensive Care

  • Peace of mind that IT professionals are proactively monitoring and managing your computer network to detect problems early and prevent them from impacting your business
  • Confidence that disruptions to your business will be minimized or eliminated through priority remediation
  • Higher levels of employee productivity through reduced downtime
  • Overall cost savings through regular network monitoring and maintenance compared to expensive emergency service calls
  • 24/7 access to a team of business technology experts with a breadth and depth of experience not available from individual freelancers or full-time employees
  • Reduced risk of problems from viruses, malicious attacks, and security intrusions
  • Assurance that your critical data is secure and backed-up regularly
  • Valuable insights from regular and frequent collaboration with a C-level, business-minded and goal-oriented technology advisor

Contact Us

To learn more about Comprehensive Care’s services and pricing, please contact us.

 
Is Comprehensive CareRight for You?

Comprehensive Care may be a great fit if you...

  • Depend on your technical infrastructure for billable work and other critical elements of employee productivity
  • Want to stabilize IT expenditures evenly over the course of the year
  • Value the guidance of a CIO advising you on current and future business technology
Contact us to talk about your specific needs and goals.
 
Request a Consultation

To discuss your IT support needs or any of our programs, please call us at (888) 236-3638 or
Contact Us.

 
 
 
 
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